Returns as conducted on a specific sale/purchase item. You must have the order reference number to conduct a successful return.
To record a return, navigate to Sales > Returns. This will open the returns page. Fill in the return form appropriately and Save.
For sales: Select Sale Return option, select the order and the item to be returned. Insert the quantity to be return and the return condition. You can describe the return before you Save.
For purchase: Select the Purchase Return option, select the order and the item to be returned. Insert the quantity to be return and the return condition. You can describe the return before you Save.
Receive sale return