Frequently Asked Questions About JiPOS

JiPOS is a cloud-based, all-in-one Enterprise Resource Planning (ERP) system designed for the hospitality industry, wholesale, and retail shops in Kenya and East Africa. It streamlines operations, including inventory management, point-of-sale (POS), room bookings, sales tracking, and more, to boost efficiency and profitability.

Yes, JiPOS is a cloud-based ERP system, allowing you to access real-time data and manage operations from anywhere using any device. This eliminates downtime and ensures scalability.

JiPOS is ideal for single-store restaurant, multi-store hospitality businesses, small retail shops and large wholesale shops. It’s built to support businesses of all sizes, helping them manage operations and scale for future growth.

JiPOS provides real-time visibility into stock levels, supports bulk item uploads, tracks inventory movements, and automates reordering. It also manages wastage to reduce losses and optimize stock control.

JiPOS generates real-time reports on sales, inventory, financials, supplier balances, and more. These insights help business owners make data-driven decisions to improve efficiency and profitability.

JiPOS features an intuitive, user-friendly interface that simplifies complex operations. It’s easy to set up, and staff can quickly adapt with minimal training, as noted by users in Kenya.

Contact the JiPOS team at iOSoft Solutions via phone (+254 792 308 224 or +254 748 238 288) or email (info@iosoftsolutions.co.ke) to request a demo or quotation. The team will guide you through how it works and set process.

Yes, JiPOS provides a user manual and system documentation, available for download from the iOSoft Solutions website. These resources help users navigate the system effectively.

Yes! Our support continues even after system deployment and training. We provide free support from Monday to Friday, 7 AM to 6 PM, all year round. For weekend and nighttime assistance, clients can opt for our extended premium support, which is available on a subscription basis and billed according to the instance or support type.